Information Technology
Elsag Datamat develops, produces and markets IT products, solutions and systems for applications in the business areas on which it focuses, but which also represent empowering technologies in other strategic areas.
The company brings the Information & Communication Technology resources and skills in Finmeccanica group together under one roof.
IT solution design, personalisation and development services, process consulting, enterprise resource planning and application management solutions are all elements of the IT area offering. As are documentation management, IT asset/process design and operational management services, data processing, networking and distributed system management services, all underpinned by guaranteed business continuity. The company also offers "vertical" market solutions and services, tailored to meet the specific needs of customers working in telecommunications, media, utilities and the public administration.
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Consulting
How to maximise the profitability of investments and accelerate their impact on processes and organisation? How to optimise investments to innovate technology, and IT in particular, in view of their impact on business operations and not just cost savings? How to establish a dialogue between business sectors and IT, in such a way as to permit the latter to anticipate demand effectively?
To provide its customers with real support in answering these questions, Elsag Datamat has built on its consolidated expertise in leading edge information solutions by developing distinctive consulting expertise and services at the highest level:
- Strategy Deployment
- Business Process Management & Improvement
- Program & Change Management
- Process Governance & Knowledge Management
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Increasing the effectiveness of business strategy and value creation by leveraging processes and system evolution. |
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ICT Outsourcing
Being able to concentrate on the core business, by leaving the identification of the right business support technology solutions to qualified experts. Being able to rely on competences, processes and technologies that guarantee data and infrastructure security, certified in compliance with ISO 9001 and ISO 27001 standards. Keeping performance constantly under control through agreed service levels. Reducing IT expenditure by rationalising and optimising IT resources and concurrently having access to high performance, high reliability technology.
These are the reasons for trusting Elsag Datamat and its ICT Outsourcing offering:
- Central Computing
- Local Computing
- Networking (data & voice communication)
- Special Services & Laboratories
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Whenever a company produces services internally that others can perform more efficiently and effectively, it is loosing competitive edge. |
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Management systems
Choosing the right management system for your business. Working with a solid, competent partner who can guarantee ongoing support, successfully negotiating the delicate implementation and start-up phase of the new system. Receiving information and assistance to introduce functional and technological developments to provide better support for business growth.
These are the pillars on which Elsag Datamat has built its offering of design, personalisation, development and management services for IT applications, supporting corporate management and operating processes with a range of solutions:
- Enterprise Resource Planning and HR management
- Web Integration and Business Intelligence
- Product Lifecycle Management/Product Data Management
- Human Resources Management
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Even the most comprehensive and best performing product on the market becomes less effective if it doesn't have the support of experts with the experience to enhance its potential.
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Vertical systems
Integrating different applications and data sources, encouraging cooperation with partners, streamlining corporate processes, improving customer service, stimulating collective intelligence, benefiting from new digital technologies and reducing cost of ownership.
Increasing the level of automation that can be sustained by the organisation gradually, in stages of rising cultural assimilation and maturity, with the final goal of implementing the participatory paradigm embodied by Web 2.0.
Elsag Datamat enables organisations and government agencies to automate processes and connect them with the information system, as well as to access and manage all forms of structured and non-structured content, by integrating "vertical" solutions for E.Government, Industry & Defence, Utilities & Telecommunications and Finance developed by application sector experts:
- Portals, Web Application & Customer Relationship Management
- Enterprise Content & Knowledge Management
- Applications cooperation and Public Connectivity System
- Decision Support Systems, Data Warehouse, Business Intelligence
- Workflow & Business Process Management
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The transformation of business processes entails an ability to benefit from the evolution of technology, from devising, designing and starting up strategic cutting edge projects, which can assert themselves as best practices. |
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ICT solutions for Service Providers
 Elsag Datamat acts as a benchmark partner for Service Providers in the development, implementation and evolution of ICT solutions that add value to their customers' infrastructure and business processes.
Elsag Datamat ICT solutions are addressed to all organisations - telecoms operators, utilities, large-scale enterprises and the public administration - which have a mission to deliver advanced digital services over the internet to customers and/or users, and therefore a need for automation and management solutions for their operating and business processes.
The value of the offering is enhanced by in-depth knowledge about its customers' business processes, by skills gained in numerous projects implemented at both Italian and international level, and by project management capabilities. This value is enriched by three key factors:
- Competence Centers created to focus on strategic partner technologies
- Technology Scouting and Research & Development
- Consulting services
Elsag Datamat offers a broad range of solutions and services in the Business Support System (BSS), Operation Support Systems (OSS), IT Governance and ICT Security environments.
Business Support System
BSS solutions represent the generally accepted tool for assessing the effectiveness and efficiency of Business support processes, facilitating the performance of all activities involved in the management and innovation of the offering and all customer interaction processes (contract data, orders, consumption analysis, etc.). Specifically, Elsag Datamat offers solutions for Sales Campaign Management, Marketing and Sales Support, Customer Profiling, Data Management, Business Performance Management, and SLA/QoS Management.
Operation Support System
Elsag Datamat designs and develops OSS solutions for Service Providers, based on the guidelines issued by the Tele Management Forum, of which it is a member. There is a special focus on managing network resource and service documentation (Network & Service Inventory, Network Creation), on the management of the provisioning process (Service Order Management, Service & Network Activation), on assurance process management (Service & Network Performance Reporting, Service & Network Usage Reporting,QoS Management, Network Monitoring, Fault Management, Revenue Assurance) and on data exploitation and quality support (Resource Knowledge Management, Data Quality Management).
IT Governance
In IT Governance, Elsag Datamat focuses its offering on IT Asset Management, coordinating the entire life cycle of ICT hardware and software assets, including technological, contractual, financial and usage aspects. The goal is to establish a balance between operating management, cost control and budget planning, in compliance with the restrictions imposed by contracts and regulations.
ICT Security
Elsag Datamat is a Global Security Partner, with an ICT Security offering that provides a response to the needs of telecommunications operators, service providers and large enterprises in logical, physical and managed security environments. As part of the Elsag Datamat global offering, the Information Technology, Telco and Utilities division focuses on the design, implementation and integration of IT security solutions.
Service, Revenue and Roaming Assurance
For the mobile telephone operator market Elsag Datamat proposes ANTS, a Service, Revenue and Roaming Assurance solution based on a platform of active end-to-end tests.
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